ONE OFF SUPPORT
Quick Fix
One problem. One job. From £75.
Bug fixes, malware cleanup, plugin conflicts, DNS and email pointing, small content changes, migration help, and Google Business Profile claim or listing fixes — priced after a quick triage. No ongoing commitment required.
If the issue points to a deeper maintenance problem, we’ll fix what’s in front of you first and then recommend the right next step.
TYPICAL REQUESTS
- White screen or broken page after an update
- Malware or suspicious redirects
- Plugin or theme conflicts
- Email or DNS not pointing correctly
- Small text or image change you should not have to log in for
- Help moving away from a DIY platform in limited scope
- Google Business Profile claim, reconnect, or listing fix
Good for
- One-off WordPress bugs or layout issues
- Urgent cleanup after an update or conflict
- DNS, nameserver, or mailbox pointing problems
- Small edits where you just need someone to sort it properly
- Migration assistance where the task is clearly scoped
- Google Business Profile claim, reconnect, or listing fix (limited scope)
Not for
- Full redesigns or new page builds → Web Design
- Ongoing monthly maintenance or regular website changes → Website Partner Plans
- Full Google Business Profile setup at launch → Web Design add-on (quoted)
- Ongoing Google posts or review management → Partner / Complete
- Stand-alone hosting for new clients
- Large custom builds, portals, or complex development projects
We can usually help with
Quick Fix is designed for contained problems with a clear outcome, not open-ended project work.
Broken after an update
A plugin, theme, or WordPress update has knocked something out. We diagnose the conflict and restore normal behaviour.
Malware cleanup
Suspicious redirects, hacked files, or warning signs on the site. We clean up the issue and advise on prevention.
Email and DNS pointing
Mailboxes not delivering, DNS records not resolving correctly, or a domain pointing issue stopping the site or email from working.
Small content changes
Text swaps, image updates, simple layout tidy-ups, and small fixes that should not become a full project.
Migration help
Support moving away from Wix, Squarespace, or another setup when the immediate task is limited and practical.
Google Business Profile fix
Duplicate listing, wrong category, broken website link, or a profile that needs reclaiming. We fix the immediate issue and align it with your site where relevant.
Rescue triage
You are not sure what is wrong, only that something is broken. We assess the issue, confirm the scope, and quote before work starts.
What happens next
A simple process: triage first, fixed price next, then the work.
1
Tell us the problem
Send the issue by form or email, including the site address and what changed before the problem started if you know it.
2
We triage and quote
We assess the likely cause, confirm whether it fits Quick Fix, and give you a fixed price before any work starts.
3
We fix it
Once approved, we complete the job. If the issue is likely to return, we will recommend a care plan instead of leaving you back in the same cycle.
PRICING
From £75
Once approved, we complete the job. If the issue is likely to return, we will recommend a care plan instead of leaving you back in the same cycle.
No surprise work, no vague open-ended billing. We confirm the price before we begin.
HELP TO INCLUDE
What we need to triage
- Your website address
- A short description of the issue
- When the problem started
- Any recent change, update, or plugin install you know about
- Screenshots or error messages if available
AFTER THE FIX
If this keeps happening, you probably do not need another one-off.
Quick Fix is the gateway, not the whole relationship. If the root issue is poor maintenance, missed updates, weak backups, or nobody really owning the site, we will point you towards the right ongoing plan.
Most sites coming out of rescue work are better suited to Care or, more often, Partner.
Care
For peace of mind on an existing site: hosting, updates, backups, and security included.
Partner
The usual next step after fixes: regular updates, small changes, and a team on call.
Need us to take a look?
Send over the problem and we’ll tell you whether it fits Quick Fix, what it is likely to involve, and the best route forward.